“I want to thank you for your prompt response to my call for a leaking pipe in my home. Your efficiency in sending someone the following morning was most appreciated. The gentleman who responded for the repair was knowledgeable, polite and very professional, and had the job completed in a very short time. It is so refreshing to have a company that is truly service oriented and has employees who are well trained and professional.”

“I want to express our appreciation for your company’s performance repairing the water main break. Your crews were on time, respected our home and property and politely answered questions. The back hoe operator’s attention to personnel safety in opening a ten-foot pit in wet, unstable marine clay was particularly noteworthy.”

“I am writing to applaud the service completed at our home. The technicans were polite, friendly, considerate and knowledgeable. They went the extra mile (literally, by running down the street to Home Depot when a simple part was needed) to finish the job as promised.”

“Rush Companies sent a service technician to our business to install a compressor in our roof-top unit that had failed. The service tech arrived a 4 pm after finishing another job and minutes after he started bad weather threatened. The technician worked during downpours, lightening, and wind which lasted more than 45 minutes. Actually, I was concerned about his safety on the roof but he stayed with the job until it was completed, saving both Rush and my company money. Being a station manager with 20 employees, I can appreciate an employee who is honest, hard working and self-reliant.”

“Recently during a routine maintenance inspection of the air conditioning unit your technician noted that I had converted from a heat pump to a gas furnace heating system. In observing the work he noted the electrical wiring of the humidifier and advised that the contractor be called to check this out. I have always found your technicians to be professional and courteous. This latest routine maintenance call amply demonstrates that the comfort and welfare of the homeowner is also important to your technicians and reflects the high standards of your company.”

“Recently your company did some electrical installation at my home. I want you to know how thoroughly pleased I was with the whole process from beginning estimate to completion with the electrical inspector. My contact in your office was a delight to work with. Her professional attitude, attention to detail and concern for customer satisfaction are a rare commodity in today’s world. The electrician and his assistants did an outstanding job from beginning to clean up.”

“Thank you so very much for the great job you all did on our house. It was a huge help to be able to call one company for everything: heat, air, electrical and plumbing. Unlike other companies, everyone was very knowledgeable and skilled. I was impressed with the quick action you took when Fairfax County made an error on the permit – you had it corrected in one day. Best of all, I could call Rush and push one button to speak with a helpful cheerful person, no recordings.”